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When we got our brains, we weren't supplied with a User's Manual!
The kinds of pictures, sounds, etc that you generate in your head will affect your moods and even your capabilities and the results you get in life.
If you stop for a minute and think about your last holiday, you may get a picture in your head, you might "hear" sounds, maybe get some feelings and perhaps have a running commentary in your head.
This is how your "internal representation" of reality is made up. The kinds of pictures, sounds, etc that you generate in your head will affect your moods and even your capabilities and the results you get in life.
NLP allows you to determine your own and other people's strategies for feeling a certain way or behaving a certain way, based on the way the mind uses these pictures, sounds, feelings, etc. You can then change and manipulate these to get better results.
Other people get a picture in their head of the audience looking scintillated, they get an excited feeling in their stomach and a voice in their head saying: "You're really great at presentations!".
You can imagine who is likely to do a better presentation, and it may have nothing to do with their genuine ability.
Using NLP, you can analyse what is going on in your head (and it is often almost unconscious so you're not very aware of it until asked) and change it to something more effective.
Often people say "Oh my God, I hadn't even realised I was saying this stuff to myself and hijacking my own performance!"
You can make yourself understood better and build rapport by talking in a way which appeals to the other person and matches their representation of reality.
We have worked with people to remove unwanted beliefs from: "I'm not good enough and I'll be found out one day" through to: "I must finish everything on my plate"!
Once you understand that we all represent reality differently, you can also start noticing how other people do things. For example, one person might think a lot in pictures whereas another might think by talking to themselves. You can make yourself understood better and build rapport by talking in a way which appeals to the other person and matches their representation of reality.